Refund Policy

Returns
You can return items within 15 days of receiving your order, provided they are unused, in their original packaging, and in the same condition as when you received them.

Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–10 business days.

Non-Returnable Items

• Gift cards

• Downloadable software

• Items marked as final sale

Exchanges
If you need to exchange an item for a different size or color, please contact us at support@softhere.shop before sending it back.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., defective or wrong item shipped).